By creating an account on Roobets, you agree to these Terms & Conditions. We've done our best to keep the language clear and straightforward — so every user can fully understand their rights and responsibilities.
These terms and conditions form a legally binding agreement between Roobets and all its users. Roobets refers to all services, mobile applications, and related platforms operated under the roobets.world domain. By creating an account or using the platform, you are considered to have read and fully agreed to these terms.
Roobets reserves the right to modify or update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or via the app. Continued use of the platform after any changes constitutes acceptance of the updated terms.
These Terms & Conditions apply to all users accessing Roobets from Bangladesh. In the event of any dispute, the English version shall be considered the definitive version; the Bengali version is provided for ease of understanding only.
Opening an account on Roobets requires meeting a set of core conditions. These are legal requirements established in accordance with international gaming licensing regulations. Accounts belonging to users who do not meet the criteria below may be closed at any time.
Roobets may request KYC (Know Your Customer) verification at any time. This process may require a photo of your national ID, passport, or driving licence, as well as proof of address. Large withdrawals may be held until verification is complete.
Roobets supports bKash, Nagad, and other approved payment methods in Bangladesh. Each method has its own minimum and maximum limits, which may change over time. Deposits are typically credited to your account within 5–15 minutes.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| BKash | ৳200 | ৳500 | 30 minutes – 2 hours |
| Nagad | ৳200 | ৳500 | 30 minutes – 2 hours |
| Bank Transfer | ৳1,000 | ৳2,000 | 1–3 business days |
Withdrawals will only be processed to the same payment method used for the original deposit. In exceptional cases, the support team may arrange an alternative. For large withdrawals (৳50,000 or more), additional verification may be required, which can take up to 24 hours.
Funds deposited must follow anti-money laundering policies before being used for betting. Attempting to withdraw immediately after depositing, without any betting activity, may be flagged as suspicious and trigger an account review.
A withdrawal request can only be cancelled within a limited window after submission. Once processing has begun, cancellation may no longer be possible. To track your withdrawal, check the "Transaction History" section in your account.
Once a bet is confirmed on Roobets, it generally cannot be changed or cancelled — unless the Cash Out feature is available and the match is still in progress, in which case a partial or full settlement may be possible. The odds displayed at the time of placing the bet will apply; any subsequent changes will not affect that bet.
When a match is incomplete or suspended, Roobets follows the policy below to settle bets. In cricket, if a result is determined via the Duckworth-Lewis-Stern method, it will be treated as a valid official result. If a match is completely cancelled, all stakes will be refunded.
If match-fixing or unusual betting patterns are detected in any match, Roobets reserves the right to void all bets associated with that match. In such cases, stakes will be refunded and the relevant accounts may be subject to investigation.
Roobets offers a range of bonuses and promotions — including a welcome bonus, reload bonuses, cashback, and special event promotions. Each bonus comes with its own wagering requirements, and bonus funds cannot be withdrawn until those requirements are met.
For the welcome bonus, wagering requirements are typically 10–30x the bonus amount, to be completed within a specified time frame. For example, a 10× wagering requirement on a ৳1,000 bonus means ৳10,000 in bets must be placed. Only bets on eligible sports markets count towards wagering — bets placed at odds below 1.5 generally do not qualify.
Attempting to claim the same bonus across multiple accounts, or multiple individuals combining to claim a single bonus, constitutes bonus abuse. Roobets reserves the right to cancel the bonus and suspend the account in such cases.
Full terms for each promotion are available on that promotion's dedicated page. In the event of a conflict between the general Terms & Conditions and the terms of a specific promotion, the promotion-specific terms shall take precedence.
Roobets believes betting should be enjoyable — never a source of stress. Responsible gaming is a core part of how Roobets operates, and every user is encouraged to make use of these tools. If you feel your betting habits are getting out of hand, the options below are available to help.
Once self-exclusion is activated, Roobets will not reactivate the account under any circumstances before the exclusion period ends — this measure exists solely to protect the user. If you suspect a minor is using an account, please notify a guardian or contact the support team.
Roobets collects, stores, and uses personal information solely for the purposes of platform operation, fraud prevention, KYC verification, and service improvement. Personal data is never sold to third parties.
All data is protected with SSL encryption. Payment information is stored on a separate, secure server and is not retained on Roobets' general systems. For more details, please refer to our Privacy Policy page.
Roobets may be legally required to share information in response to a valid request from a legal authority or regulatory body. In such cases, only the information required by law will be disclosed.
Roobets reserves the right to temporarily suspend or permanently close an account for any of the reasons listed below. Users are generally given an opportunity to respond before a decision is made; however, in cases of serious violations, immediate action may be taken.
Users may also contact the support team at any time to close their account. Any remaining balance will be refunded once the necessary verification is completed.
If you have a complaint regarding a bet outcome, payment, or account matter, contact the Roobets support team first. Most issues are resolved within 24–72 hours. When submitting a complaint, please provide your account ID, bet ID, and a detailed description of the problem.
If a matter cannot be resolved at the support level, it may be escalated to Roobets' complaints management department. A decision at this level is typically issued within 7 business days. Roobets' final decision is binding — however, users retain the right to pursue any applicable legal remedies.
Enjoy safe betting on Roobets, backed by transparent rules. Register now and get a 100% bonus on your first deposit.